Economee Support
Getting help
Economee keeps your subscriptions in one place, works out what they cost you a month and a year, and warns you before a charge.
Write to us: contact@tradegreat.io — we reply within 2 business days.
It helps to attach a screenshot and the app version, which is at the bottom of the Settings screen.
Frequently asked
Where is my data kept? On your device and in your own iCloud. We run no server that holds your subscriptions and keep no user records, so nobody but you can see the list. What the app does send is set out in the Privacy Policy.
Why haven't my subscriptions appeared on my second device? Open Settings → Sync. If it says Sync is off instead of Data is going to your iCloud, the device is either not signed in to iCloud or has iCloud Drive turned off. Check it in the iPhone's own Settings → your name → iCloud.
Do I need an account? No. Economee has no sign-in at all. Your subscriptions live on the phone and in the iCloud of the Apple ID the device is already signed in to.
The app doesn't see a charge that already happened. Economee shows a forecast, not a history: it knows nothing about the actual transactions on your card and works the dates out from the next payment date you gave it. If that date has moved, correct it in the subscription.
A one-off charge didn't arrive — how do I leave it out of this month? Tap the cross next to the charge on the overview or in the calendar. The subscription stays active, and that charge drops out of the monthly total.
Is the Monobank import safe? Your personal Monobank token is read-only. The app cannot move money. The token is kept in your device's Keychain and is sent only to api.monobank.ua — that is, to the bank itself. To remove it, use Settings → Disconnect and delete the token.
How do I turn off usage analytics? In the app's settings, under privacy. The app counts which screens get opened and, once a day, sends your totals: how many subscriptions you have, what they come to per month, how much the savings counter holds, your base currency and whether Premium is on. It never sends the names of your subscriptions, your notes or your card details. Turning the switch off stops all of it. Details are in the Privacy Policy.
A reminder didn't arrive. Check that notifications for Economee are allowed in the iPhone's own Settings → Notifications → Economee, and that no Focus mode is holding them back. Reminders are scheduled on the device, and iOS keeps only a limited number of them queued at once — opening Economee now and then refreshes the queue.
How do I get a refund? Refunds are handled by Apple, not by us: open reportaproblem.apple.com and sign in with your Apple ID. We have no access to your payment details.
How do I cancel Premium? In the iPhone's own Settings → your name → Subscriptions → Economee. Economee cannot cancel an Apple subscription for you.
How do I delete everything? Settings → Account → Delete account. This erases your data on the device and in iCloud, the bank token, reminders and settings. It cannot be undone.
Found a bug?
Write to contact@tradegreat.io. A screenshot and the app version from the bottom of the Settings screen make it much faster to work out.